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Repeat Prescription

Please allow 2-3 working days for us to process prescription requests before you collect them.

You can also nominate a pharmacy to have your prescription sent to directly.

The NHS App

The quickest and easiest way to request a repeat prescription is through the NHS App.

Available for all smartphones, the free NHS app lets you order a repeat prescription in a few easy steps at any time, with no need to call the practice.

You can also use the NHS App to book appointments, get advice, views your records and more.

Through our website

If you have signed up to use our online service through EMIS, then you can also send a request that way.

As well as medication details and issue dates, you can also nominate a pharmacy to collect  your prescription. This can be a more convenient option than coming to the practice.

If you have not yet signed up for our online services, please speak to the Reception team to get access.

By Telephone

You can request a prescription by calling 01207 561 736 during our normal opening hours. Please be aware that our phone lines may be busy at certain times – especially early in the morning.


Visit us at Chopwell Practice and speak to the Reception Team. Please bring the repeat prescription form part of our last prescription.


We are a dispensing practice for patients who live more than 1 mile from a community pharmacist/chemist. Please contact reception on 01207 561 736 if you think you might be eligible and would like to know more about this service.

The practice requires a period of 3 days (72 hours) for each repeat prescription request to be dispensed. Urgent prescriptions issued by a clinician after assessment can be dealt with the same day.

Dosette Boxes

We can arrange for weekly dosette boxes for dispensing patients who have difficulty managing medication. Please ask at reception for more information.

Delivery Service

The practice has a delivery service for dispensing patients who are housebound and do not have a carer who is able to collect their medicines from the surgery.  Please ask the dispensing team for more information.