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Vision Statement

Our Practice started life as a semi-rural village general practice over 50 years ago and over time has evolved into a General Practice that continues to look after thousands of patients in the village and surrounding areas. We have a close team of doctors, nurses and support staff working together to provide the best care we can in safe, evidence-based timely and convenient manner to our patients. We work with other Practices and a variety of Health Professionals in the NHS a number of who provide at the practice providing an enhanced level of care to our patients.

 We Aim to:

  • Provide a high standard of holistic Medical Care within available resources
  • Provide patients with chronic diseases with excellent evidence-based care closer to home where possible in the spirit of the CCG’s Prescribing Engagement Programme and with our Year of Care Long Term Condition Programme
  • Promote continuity of care so far as is possible
  • Treat all patients, carers and staff with dignity, respect and honesty.
  • Understand and be committed to our patients’ needs
  • Be courteous, approachable, friendly and accommodating
  • To be a patient-centred service through shared decision making and good communication
  • Involve other professionals in the care of patients as appropriate
  • To safeguard children and adults by adopting best practice and local guidelines and pathways
  • Work with local practices where appropriate to improve the health our patients in our community
  • Engage with the Commissioning of services where appropriate
  • Encourage patients to maintain a healthy lifestyle and access screening services
  • To encourage patients to join our Patient Participation Group
  • Act with integrity and complete confidentiality
  • Ensure safe and effective services and environment
  • To maintain the motivation skills and spirit of our Practice team
  • Through monitoring and auditing, continue to improve our healthcare services
  • Maintain high quality of care through continuous learning and training
  • To operate in the spirit of and in accordance with the legislation of diversity and equality
  • To ensure effective and robust information governance systems

Mission Statement

“Chopwell Primary Healthcare Centre aims to provide patients with high-quality personal health care and to seek continuous improvement in the health status of the whole practice population. We aim to achieve this by developing and maintaining a cohesive team-based approach which is responsive to people’s needs and expectations and reflects, wherever possible, the latest advances in primary care.”